We went to check out the beautiful new Whole Foods in Wynnewood, PA the other day, and we came away quite impressed. There’s a nice pub and restaurant on the ground floor and a great produce section and bakery on the main floor. The employees we spoke with were also quite friendly and helpful.
It was quite busy, especially for so early on a Sunday morning, so it seems like the store is off to a good start. The parking seemed to be a problem, but I’m not sure if it will be a long-term issue, or if it was just higher than normal volume associated with the excitement surrounding the grand opening.
I was somewhat disappointed in the lack of vegan bakery items, but I realize carrying such items is probably not a high priority, so I can live with this shortcoming.
I did have one primary concern, and it was with the customers.
We were only buying a couple of items, so we headed over to the express aisles for checkout. There is a large sign at the express lanes, shown at the top of this post, indicating that no carts are to be used in the express lanes, and you need to limit the number of items you are buying to around 12.
I didn’t see anyone exceeding the suggested 12-item limit, but of the six people in line with us, three of them were using carts. And one of those customers was complaining to an employee that the carts were too wide for the express lanes! The employee, not wanting to be confrontational, simply agreed and never mentioned the sign.
I often wonder in such situations if such behavior is just an honest mistake and the person did not see the sign or if the person is just blatantly disregarding such a sign. My guess is that it’s probably a mix of the two.
I can live with honest mistakes, but I’ve never been a fan of people who think certain rules don’t apply to them, that they are somehow above the law.
I decided not to say anything, chalking the mistake up to the newness of the store and its rules. I did however, take out my phone and take a picture of the sign, hoping the violators would see what I was doing, and apologize for the mistake, but to no avail.
On the positive side, the incident did provide some fodder for my daily blog, but if I ever go back to this store, and see the same problem, this time I will point out the sign to the offender.
As the saying goes, “if you see something, say something.”