My First Experience with Uber

uber

We’re in D.C. for the weekend, and we had planned to either walk or use the Metro to get around the city.

When I went to check the directions from our hotel to the Smithsonian on Google Maps, I saw a link at the bottom that suggested giving Uber a try. I had downloaded and set-up an Uber account a couple of months ago, but more out of curiosity to see how the app worked. I didn’t really see myself having a need for the service, even though I had a $30 first ride credit from Uber.

But once I saw the link in Google maps, I thought we’d give it a try.

And there’s only one word to describe it – awesome.

The app was very easy to use, and it was helpful being able to track how long until the driver would arrive to pick us up. In the four trips we Ubered (can it be a verb?), the wait was never more than four minutes.

Every driver we met was quite nice, and their cars were clean and roomy enough to fit the four of us. One of the cars was a Nissan Leaf, so that was kind of cool.

It was also nice that Uber has an incentive that you can send invitations to others to sign up for the service, and if they do, you each get a free ride. So in addition to my first ride being free, so were two more of our rides through my sons’ accounts.

So for a total of four trips, our total cost was $11.

Since I thought I would be able to leave a tip through the app, I did not directly tip the first driver. However, when I learned there was no such feature, we made sure to tip our next three drivers.

It seems it would be much easier if Uber could just add a tipping option to its app. Apparently Lyft already has it, so I’m sure it would not be difficult to do. It would be nice to not have to worry about having the right amount of cash on hand when you want to leave a tip, and just do it through the app. I think the drivers would also like to see such an option added to the app.

So while it may not have been the highlight of our trip to D.C. (dinner and walking around Georgetown at night was wonderful), Uber certainly helped make the overall experience even more enjoyable.

We look forward to using Uber again.

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Jim Borden

Accounting Prof. at Villanova; happily married for 30+ years; father of 3 outstanding young men; vegan; interests: fitness, creativity, education, blogging, social media.

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